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South Texas Family Residential Center

South Texas Family Residential Center

Customer base: U.S. Immigration and Customs Enforcement (ICE) - Facility Type: Managed Since 2014
For updated visitation schedules due to the coronavirus pandemic, click here.
300 El Rancho Way, Dilley, TX 78017

Download Visitation & Contact Instructions

Get details about visiting this facility, sending mail and more. Go here for visitation changes due to Coronavirus

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Download Money Transfer Instructions

Find procedures and guidelines for sending money to someone in our care.

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View Jobs for this Facility

Follow this link to our career page to view jobs at this facility. You can also search by state or job category.

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Jose Rodriguez Jr., Administrator

Facility Leader: Jose Rodriguez Jr., Administrator

Jose Rodriguez Jr. was named facility administrator at South Texas Family Residential Center in March 2020. Rodriguez has more than 20 years of corrections experience, and six years of experience working with federal government agency contracts. He has served CoreCivic in the roles of shift supervisor, quality assurance manager, assistant chief of security, chief of security, and most recently as assistant facility administrator. Rodriguez served in the U.S. Army for eight years.

Facility PREA Information

The following information is provided in accordance with PREA (Prison Rape Elimination Act of 2003). Learn more

Prevention of Sexual Assault (PSA) Compliance Manager: John Ybarra, Assistant Facility Administrator

Third Party Reporting Method(s):

Call the CORECIVIC 24-Hour Ethics Line: 1-866-757-4448

or

VISIT www.CoreCivic.ethicspoint.com

Contact the South Texas Family Residential Center PSA Compliance Manager at 830-378-6500

Contact the US Department of Homeland Security (DHS) Office of the Inspector General (OIG) complaint hotline toll-free telephone number at 1-800-323-8603 (this number also has an option to report outside of ICE).

Contact the ICE Office of Professional Responsibility (OPR) Joint Intake Center (JIC) as follows:

Toll-free hotline number: 1-877-246-8253

E-mail: joint.intake@dhs.gov

By mail to:

P.O. Box 14475

1200 Pennsylvania Ave NW

Washington DC 20044

Facility PREA Policy (14-2): Download

PREA Audit Date or Scheduled Audit Date: TBD

PREA Audit Report:

For media inquiries, please contact the Public Affairs team at PublicAffairs@CoreCivic.com.